Quark Drive Frequently Asked Questions Center

A Malaysian local phone number usually won't receive the verification code, because Quark's official phone-number verification channel is only open to mainland-China phone numbers, and overseas numbers don't get the SMS. The workable workaround is to use WeChat login: first register a WeChat account with a local or overseas phone number, then go to the Quark Drive web version or app, click 'WeChat login,' scan the code, and tap 'Allow authorization'; after logging in, if it prompts you to link a phone number you can simply ignore it, and you'll get 10GB of free space just for signing up, with no mainland phone number needed.

There is a risk. Quark conducts automatic review of uploaded content, and rule-violating content will be blocked and deleted, causing links to fail, and even just renaming a file may be detected and cleaned up by the system. Starting in April 2026 the platform has carried out strict sweeps of rule-violating and overseas film and TV content. Storing adult, sensitive, or copyrighted content carries the risk of deletion and even account restrictions, and the platform does not endorse keeping such content long-term. Be sure to keep a separate local copy of important files, and don't keep your only copy solely on Quark.

A Quark Drive member's high-speed download clearly beats a regular download, by roughly 10x or more. An authoritative media test (100Mbps environment, 1GB file): a new free account downloaded at only about 650-700KB/s, taking 30-40 minutes to finish; after enabling SVIP and using the dedicated channel, the measured speed was about 11MB/s, finishing the same file in about 1 minute. The official interface advertises a boost of up to 50MB/s, but the measured value of about 11MB/s is affected by bandwidth and peak times. Note that overseas cross-border slowness is a separate matter; even with membership enabled, it can still be slow due to the slow international route.

Yes. The China region of the App Store has versions such as Quark HD for iPad use, which require a China-region Apple ID to download (a local overseas ID mostly won't find them, due to regional listing restrictions). If you don't want to switch your Apple ID, you can also just use the web version at quarknetdisk.com in the iPad browser. Once installed, overseas Chinese can use WeChat login to get in without a mainland phone number.

This is normal: Quark's phone verification-code channel is only open to mainland-China phone numbers, and overseas numbers don't receive the SMS. The most reliable approach is to switch to WeChat login: (1) First register a WeChat account using a Taiwan or overseas phone number; (2) Open the Quark Drive web version or app and choose 'WeChat login,' and when the QR code appears, scan it with WeChat and tap 'Allow authorization'; (3) After logging in, if it prompts you to link a phone number, you can simply ignore it and skip linking, and you'll be able to use it normally, with 10GB of free space just for signing up. This is the platform's own built-in authorized-login feature, not some third-party hack.

The literal wording of Quark Drive's official privacy policy promises that 'file content is transmitted encrypted, and will not be subject to recognition or any other use unauthorized by you,' and it uses SSL/HTTPS encryption, backed by Alibaba Cloud. But note: the official wording does not literally promise 'we will never view or scan,' and both hands-on testing and news reports show the platform does indeed conduct automatic review of content. So 'the platform never touches your files' is more of a marketing impression. For important private photos, we suggest keeping a separate local copy and not relying on a single cloud drive alone.

A Quark Drive free account's base storage is 10GB (permanent). To expand it, the common method for new users is to "open someone else's shared link, save any resource, and download the app," which gets you an extra 1TB of space. But note: this 1TB is mostly a time-limited reward, and most tutorials list it as valid for about 90 days / 3 months, after which it may be reclaimed (some say it's permanent, accounts vary, and it isn't fully verified). So 10GB is the stable permanent free space and 1TB is a promotional perk; don't keep your only important files solely in the temporary space.

Yes, Quark Drive does. The official web entry point is quarknetdisk.com. Without installing the app, you can open it in a browser on a computer or phone to upload, download, and save files to your drive. WeChat login is most convenient for overseas Chinese: when the QR code appears on the page, scan it with WeChat and tap to allow authorization to get in, without a mainland phone number. When cross-border access is slow, web-page loading and large-file downloads may take a bit longer, which a back-to-China accelerator can improve.

The source material doesn't mention a way to log in to Quark Drive directly with an Apple ID. The officially provided logins are mainly phone-number verification codes and WeChat and QQ third-party authorization, and the most common one for overseas Chinese is WeChat QR-code login to bypass the mainland-China phone number. One distinction to make: on iOS, downloading the Quark Drive app from the App Store usually requires a China-region Apple ID, but that's the app-download step and isn't the same as logging in to your account with an Apple ID. As for whether logging in to the account itself with an Apple ID is supported, it's best to go by the latest login options inside the app (confirm by testing).

Quark SVIP members get an offline download feature (a quota of roughly 100 times per month), which can be used for offline download tasks. But the specific support for magnet/BT links isn't made clear in the information and needs to be verified through hands-on testing. On safety, a reminder: downloading or storing rule-violating or copyrighted resources will trigger the platform's automatic review and sweeps and get them deleted; starting in April 2026 the sweep of overseas film and TV content has been strict, and renaming doesn't work. Be sure to back up important content locally, and don't keep it only on Quark.

Quark Drive's servers and payment system are mainly aimed at mainland China, so overseas users often run into regional restrictions when buying membership. You can try: (1) first use a back-to-China VPN/accelerator to switch your network node back to mainland China, then go to the payment page; (2) payment usually requires Alipay or WeChat Pay linked to a Chinese bank card, and without one, subscribing will be more difficult. Note that "region not supported" is mostly a payment and publishing restriction, not an account ban. If you really can't pay, consider asking friends or family in mainland China to pay on your behalf. Refer to what's actually shown in the app for the exact payment methods; this needs to be confirmed by testing.

Quark Drive is a built-in drive feature of the Quark Browser app; once you install Quark Browser, you can enter it by tapping Drive on the browser menu page. That said, the App Store now also has standalone Quark Drive and Quark HD apps you can download separately. If overseas Chinese only want to use the drive, installing the standalone drive app or just using the web version at quarknetdisk.com both work. Which one to install is up to your preference; the files are in the cloud on the same account either way.

The most reliable method on a computer is the web version: open the Quark Drive web entry point, choose WeChat login to bring up a QR code, then on your phone tap the plus sign in the top-right corner of WeChat, tap Scan, aim at the QR code, and tap to allow authorization to get in, with no mainland-China phone number needed; if it prompts you to bind a phone number, you can simply ignore it. This WeChat QR-code method is especially suitable for overseas Chinese, and you get 10GB after registering. Whether there's a separate standalone Windows client isn't specified in the source material, so prefer the web version (the client situation needs to be confirmed by testing).

The information doesn't cover the specific features and operation of Quark's family shared space, so this part should be confirmed in the app and verified through hands-on testing. A useful piece of safety common sense: Quark conducts automatic review and sweeps of uploaded content, and the official wording does not literally promise 'we will never view,' so content shared with family is equally subject to the review rules; we suggest keeping a separate local copy of important or sensitive files and spreading them across multiple platforms, rather than keeping your only copy solely on a cloud drive.

Based on the available material, Quark Drive membership payment usually requires Alipay or WeChat Pay linked to a Chinese bank card and real-name verification, with no mention of support for overseas local payments like GCash. So in the Philippines, using GCash very likely can't subscribe to membership directly. A workable alternative is to ask friends or family in mainland China to pay via Alipay/WeChat on your behalf, or to link a usable Alipay account yourself. We recommend first checking which methods are actually supported on the Quark app payment page; this needs to be confirmed by testing.

Yes. Quark Drive is a built-in feature of the Quark Browser app; once Quark Browser is installed, you can enter and use it by tapping Drive on the browser menu page, which requires logging in with a phone number or WeChat. Overseas Chinese can use WeChat login without a mainland phone number. If you only want to use the drive and don't want to install the browser, there's now also a standalone Quark Drive app, or you can just use the web version at quarknetdisk.com.

On a Mac you can log in via the web version: open the Quark Drive web entry point, choose WeChat login, scan the QR code with your phone's WeChat and tap to allow authorization, and you can ignore the prompt to bind a phone number. Overseas Chinese can use this trick to skip the mainland-China phone number and get 10GB after registering. The source material doesn't specify whether there's a dedicated Mac desktop client, so it's advisable to first use the web version in a browser; whether there's a native Mac client should be confirmed on the official download page (the client situation needs to be confirmed by testing).

Quark Drive membership payment usually relies on Alipay or WeChat Pay and requires a Chinese bank card and real-name verification, which is a hurdle for overseas users. Without a mainland bank card, the most realistic approach is to ask friends or family in mainland China to pay on your behalf (subscribing the membership to your account), or to borrow a usable Alipay account to complete payment. Note that payment is only needed to upgrade to membership and doesn't affect your ability to register for free via WeChat login and use 10GB of space day to day. Refer to the app payment page for the exact payment methods; this needs to be confirmed by testing.

Free accounts are indeed slow. Media testing shows free users get only about 650-700KB/s on a 100Mbps connection, so downloading a big movie takes a long time; with SVIP using the dedicated channel it's about 11MB/s, more than ten times faster. Officially they call it peak congestion rather than throttling, but the gap is obvious in real-world tests. Taiwan counts as overseas, with the added problem of a slow cross-border connection, so even with membership you may still be affected. To make it smooth, you can set up a back-to-China accelerator and consider SVIP. Reminder: overseas film and TV resources carry a risk of being purged and deleted, so don't store them on Quark alone.

The Quark Drive web version's entry point is quarknetdisk.com. When logging in, choose WeChat login, and after the QR code appears on the page, open the plus sign in the top-right corner of WeChat on your phone, tap Scan, aim at the QR code, and be sure to tap to allow authorization to get in; if a prompt to bind a phone number appears, you can simply ignore it. With this method, overseas Chinese don't need a mainland-China phone number, and after logging in you get 10GB of free space.

Registering for Quark Drive and buying membership are two separate things. Overseas/Hong Kong users actually don't register via phone number; instead they use WeChat QR code login to bypass the mainland-China phone number, and after registering they get the same 10GB. But buying membership is another hurdle: payment usually requires Alipay or WeChat Pay linked to a Chinese bank card and real-name verification, and a Hong Kong number by itself doesn't solve the payment problem. So you can register and log in normally, but to pay successfully you'll mostly still rely on Alipay/WeChat Pay or ask friends or family in the mainland to pay on your behalf. Refer to the app payment page for specifics; this needs to be confirmed by testing.

Both factors are at play. First, free accounts are inherently speed-limited, tested at roughly a few hundred KB/s (only with SVIP using the dedicated channel does it climb to about 11MB/s); second, Quark's servers are inside China, so a direct connection from Hong Kong over the cross-border link has high latency, packet loss, and international-bandwidth congestion, and that part has nothing to do with membership. So no matter how fast Hong Kong broadband is, the cross-border segment can still be the bottleneck. Ways to improve: set up a back-to-China accelerator to shorten the distance to the servers, and activate SVIP as appropriate.

A few things to note. First, Quark Drive's phone verification codes only work with mainland-China numbers, and a Taiwan number won't receive them, so use WeChat login instead: first register a WeChat account with a Taiwan number, then in the Quark Drive app choose WeChat login and authorize by scanning the QR code, ignore the prompt to bind a phone number, and you get 10GB after registering. Second, in some regions the app store may not have the Quark Drive app, so on Android you can download and install it via a third-party store like APKPure. Third, the servers are in mainland China, so a direct connection from Taiwan may be slow, and you can use a back-to-China line if needed to improve access.

Overseas phone numbers can't receive Quark's mainland-China SMS verification codes, which is a common sticking point. The way around it is to use WeChat QR code login for Quark Drive (first register a WeChat account with an overseas/Taiwan phone number, then in the web version or app choose "WeChat login," scan the code, and authorize). Once logged in, you can go to the membership page and pay under your already-logged-in account, without needing a phone verification code again. For the payment step itself, you'll need Alipay or WeChat Pay. If some step still forces a mainland-China number, you can ask friends or family in the mainland to help. Refer to the actual flow in the app for specifics; this needs to be confirmed by testing.

From real-world testing, the difference in Quark Drive mainly shows up by account tier: free accounts go through the ordinary channel overall and are slow (tested at roughly a few hundred KB/s), while with SVIP you go through a dedicated independent channel for high-speed downloads, which is noticeably faster (tested at about 11MB/s). The official line is that there's no throttling, just peak congestion. Our source material doesn't mention separate throttling per individual file, and overseas users' slowness has the cross-border-link factor added on top. Whether a more granular per-file throttling rule exists isn't covered in our source material and would need to be confirmed through real-world testing.

Basically no. Quark Drive's official phone-number verification code channel for registration and login is only open to mainland-China phone numbers, and overseas numbers from Singapore's StarHub, Singtel, and others generally can't receive the codes, which is consistent across multiple sources. The solution is to switch to WeChat QR-code login to bypass this: first register a WeChat account with a local number, then on Quark Drive's web version or app choose WeChat login and authorize by scanning the QR code, ignore the prompt to bind a phone number, and you get 10GB after registering.

Quark Drive membership is tied to your account, so as long as the Android and iOS logins use the same account (the same phone number, or the same account logged in via WeChat QR code), the membership benefits are shared, and switching devices keeps the membership in place. Note that the purchase entries and prices may differ slightly across platforms (for example, Apple in-app purchases may be slightly more expensive), but the membership itself travels with the account. We recommend logging in to all devices with the same account to share membership. Refer to each platform's payment page for the exact price differences; this needs to be confirmed by testing.

The free version itself won't hard-cut off due to a quota, but its speed is very slow (media-tested at about 650-700KB/s, so downloading a 1GB file takes 30-40 minutes), and over a longer time it's more likely to hit network fluctuations and pause. For overseas Chinese, because Quark's servers are in mainland China and the cross-border link is congested, the risk of the stream dropping is higher. When downloading large files, we recommend using a stable wired or 5GHz Wi-Fi connection, avoiding peak hours, and using a back-to-China accelerator to improve the link if needed; for stability, you can consider activating SVIP to use the dedicated download channel.

It's normal and not your fault. Quark Drive's phone verification code channel is only open to mainland-China phone numbers, and not receiving codes on overseas numbers from Malaysia's Maxis, Digi, and others is a widespread situation. You can switch to WeChat QR-code login to bypass it: first register a WeChat account with a local number, then on Quark Drive choose WeChat login, scan the QR code, and tap to allow authorization, ignore the prompt to bind a phone number, and you can start using it, with 10GB of free space after registering.

Quark Drive membership benefits are tied to a single account, so in theory if family members log in to the same account at the same time, they can share the membership's large storage and high-speed downloads. But that means everyone shares the same files and the same login credentials, so be careful about privacy and security (for QR code login, we recommend only authorizing devices you trust). The material doesn't mention any official "family sharing / multi-user sub-account" feature for Quark. If you need separate storage for each person, we recommend everyone register their own account. Whether there's a family plan should be confirmed by what's actually in the app; this needs to be confirmed by testing.